New application and sales
Share the material, range, process objective, installation point, country and target schedule.
Contact and routing
Reach the team that can move your request forward
Use the application review for a new measurement project, the partner centre for distribution proposals, or the contact listed in your project documents for an installed system.
Direct WhatsApp contact
Discuss your moisture application with Simon Wang
Share the material, expected moisture range, measurement position and country. We can start with the application conditions and identify the next technical step.
Useful details for the first conversation
- Material and current moisture range
- Process or receiving-inspection objective
- Measurement-point photos or drawings
- Country and preferred project schedule
Choose the shortest route
Sales, project support and partner enquiries go directly to the right conversation
The fastest useful response comes from routing the request with enough context. A new application needs material and process information; an operating-site issue needs equipment identity and fault history; a distributor proposal needs territory and service capability. Clear routing reduces repeated questions and puts the request with the right owner.
Technical and project support
Provide model, serial number, site, symptoms, alarm state, photos and recent configuration changes.
Partner and company enquiries
Open the partner programme or send a company enquiry directly on WhatsApp.
After your message
What happens after you leave a contact method
Choose the request type
Separate new application, quotation, current-project support, installed-equipment service, document request and distributor enquiry.
Attach the evidence
Include photos, drawings, material description, model and serial number, alarms, data extracts or customer profile according to the request.
Define urgency and impact
State whether production is stopped, quality is at risk, a quotation deadline applies or the enquiry is exploratory.
Continue with one reference
Keep subsequent drawings, datasets and decisions under the same project or service reference so the history stays complete.
Helpful context
Four details that let us respond with a technical next step
- Company, country and contact details
- Material or equipment identity
- Project stage or fault start time
- Photos, drawings or data files
- Required response and target date
- Preferred working language
Discuss your moisture application with Simon Wang
Share the material, expected moisture range, measurement position and country. We can start with the application conditions and identify the next technical step.